Job Responsibilities

• Supports the new hires onboarding by installing, deploying, configuring and troubleshooting end user's equipment, software and apps
• Acts as the first point of IT contact for any technical issues
• Resolves requests for technical assistance either in person, ticketing system, or over the phone
• Administers and supports desktop PC’s, laptops, printers, MFPs, VDIs, VoIP devices and smartphones
• Maintains and supports in-office IT equipment and back-office systems
• Maintains and tracks IT Equipment inventory stock to support everyday activities
• Deploys new hardware and software as needed
• Troubleshoots system and network problems, diagnoses and solves hardware/software faults
• Ensures that system records and procedures are accurate and current
• Assists on day-to-day administration and monitoring of MS Windows servers, Office 365, MS Active Directory, DNS and DHCP
• Assists on day-to-day administration and monitoring of the enterprise back-up systems

Job Requirements
• University degree in Information Technology or a relevant field
• Previous experience will be considered as an advantage
• Excellent command of the English language
• Ability to multitask, prioritize and work independently
• Strong communication, problem-solving and organisational skills
• Ability to master new technology quickly and to work in a fast pace environment
• Ability to work under pressure efficiently
Package
• Attractive remuneration package
• Quarterly bonuses based on personal performance
• Corporate fund
• Discretionary yearly bonus based on company's performance
• Discount benefit card scheme
• Training opportunities for growth and expansion of knowledge
• Paid 21 days holidays per year

 

 

Send CV to cv@d-way.com or click the link below to apply directly.