A fast-growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. is in a fantastic position to continue its rapid global growth and is looking for a motivated and dynamic Account Manager to join their team in Limassol

Responsibilities:

• Be the primary point of contact, build and manage long term close relationships with a portfolio of allocated B2B clients.

• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

• Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.

• Take part in negotiating, creating, and executing joint marketing campaigns with the B2B client

• Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.

• Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.

• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements,

• Work towards achieving the individual targets and reaching the department KPIs

• Analyse B2B client services and traffic patterns to advice on customer growth

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

• Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships

Requirements:

• University/college education is preferred.

• A minimum of 1 year experience in Account Management or relevant position is required

• Exceptional verbal and written communication skills in English are required. Additional languages are a plus

• Excellent listening, negotiation, and presentation skills

• Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel)

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

• Self-motivated and able to thrive in a results-driven environment

• Attention to detail and quality of work

• European citizenship

Remuneration & Benefits:

• Career development

• 21 day’s annual leave

• Medical Health Insurance

• Complimentary lunch

• Team Building Activities

• Supportive and positive working environment

If this role seems like the right fit for you, please send us your CV at cv@d-way.com