Portuguese Customer Support Representative

Our client, an industry-backed, fast-growing regulated company providing single wallet white label casino and sports solutions via mobile, tablet, and PC, is looking for a native-speaking Portuguese Customer Support Representative. The company already has more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel, and London.

The Company is looking for a motivated and dynamic Portuguese Customer Support Representative to join their team in Limassol.

Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail, and phone
• Answering clients’ requests
• Promoting products and services to clients
• Optimize customers satisfaction
• Interacting with other departments as necessary to meet clients’ needs
• Maintaining professionalism in all instances

Requirements:

• Able to work from 22:00 to 06:00
• Experience preferred but not mandatory
• Fluent in English
• Native Portuguese language proficiency
• Attention to detail and quality of work
• Computer literate and proficient user of Excel
• European citizenship

Remuneration & Benefits:

• Career development
• 21 days Paid Annual Leave
• Medical Health Insurance
• Complimentary lunch
• Team Building Activities
• Monetary vouchers on Birthdays and additional occasions
• Supportive and positive working environment

If this role seems like the right fit for you, please send us your CV at cv@d-way.com with the job title and we will contact you. Alternatively, click the link below to submit your application directly.