A financial services company within the global fintech sector

is looking for a Japanese Support Representative to join their team! Could this be you?

Job Responsibilities

• Provide customer service in professional manner to our Japanese clients
  
  

• Develop friendly and constructive relationships with clients to increase the customer satisfaction
  
  

• Identify the issues and take swift, necessary actions to solve them
  
  

• Handle multiple tasks simultaneously.

• In addition to the above duties, the employee may from time to time be required to undertake additional or other duties.

Job Requirements

• Previous experience in a similar position will be considered as an advantage.

• High fluency in Japanese and English with excellent written and verbal communication skills.

• Good communication and monitoring skills

• Strong sense of professionalism, organizational and analytical skills

• Self-learner and highly motivated individual

• Willingness to do morning, afternoon, and night shifts on a weekly basis.

Please send your cv to: cv@d-way.com